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Frequently Asked Questions - CD Conversion

 

What do you do at ripstyles.com?

Ripstyles LLC is an international disc ripping, music stylizing, video conversion, and music consulting service.

 

The ripstyles.com ripping service takes your CD and LP collections and transforms them into a stylized digital music collection, suitable to be played on a computer, portable media player, or home media center. This effectively eliminates the countless hours it would take to do this yourself.

 

The ripstles.com film and video conversion service allows you to have all of your precious VHS and film memories permanently archived on an easy to play DVD. We also digitize still pictues and slides to be viewed on any computer.

Is what you do legal?

To be blunt: YES!

 

Your digital music library belongs to you, and by engaging our service you agree not to give or transfer your music files with others. We return all of your CDs to you, and we won't keep any of your music once you are satisfied with the conversion process. All of us at ripstyles.com are musicians, and we respect artists' rights; so please, don't steal music.

 

Your home movies and pictures are also your own intellectual property, and we'll be glad to convert anything that you yourself recorded (we're sorry, but we absolutely cannot convert your old tapes of "General Hospital").

How long does the process take?

Most of the time taken for ripstyles.com services is shipping related. Since we ship everything via FedEx ground by default, figure between 2-5 days shipping time each way.

 

After we receive your media, turn around time is usually about 3 days for CDs, and 5 days for film. But please remember to view our terms of service for all the legal mumbo-jumbo regarding our service (yeah, the lawyers made us put that in).

 

Need your stylizing by a specific date? If you'd like to expedite your order, please give us a call. We want to give you as accurate an estimate as possible, and this allows us to also tailor a rush order exactly to your needs.

Do you have drop off locations?

We most certainly do!

 

Our service is available for drop off in Phoenix, San Diego, and Toronto. Please call 1.866.391.8447 for details and to tell us when and where you'd like to drop off your media.

What do you mean by "stylized digital music collection?"

When Ripstyles receives your music, it is put through our one of a kind stylizing process. We rip your albums in the codec (format) of your choosing, attach metadata (artist, track, album artwork, etc.) to each track, verify the structural integrity of the music files, and move your collection to high quality DVD's, external hard drive, and iPod.

What is a digital music catalog?

Included on your DVD or hard drive with your music is the Ripstyles Digital Music Catalog. Here [HOTLINK] is an example.

 

Think of it as a phone book of your collection. All of your albums are listed alphabetically in an easy to view, easy to search document that is viewable on any computer with a web browser. We'll even include links to lyrics, band tours, and sample audio clips.

What products do you offer, and how much does it cost?

We offer the PRMR (Premiere) and LXRY (Luxury) Stylizings for CD conversion. PRMR stylizings start as low as $.79 per CD, and LXRY Stylizings start as low as $1.79 per CD.

 

The RCRD (Record) Stylizing allows you to convert your records into either audio CD or mp3 CD formats, and start as low as $20 per album.

 

The PCTR (Picture) Stylizing converts VHS and film reels onto high-quality DVDs compatible with any standard DVD player, and start at $.89 and $12 respectively.

 

Later in 2008, we'll launch our gear store with great products from Apple, Logitech, V-MODA, and other companies.

Do you offer concierge, digital education, or stylizing set-up services?

Yep, services such as custom music styling, personalized pick-up and delivery are available in numerous cities across the US and Canada. CD case recycling, home media set-up and event services are just a phone call away.

I ordered a 200 CD (or RCRD or PCTR) stylizing, but only send in 180. How am I billed?

We only bill you for the exact number of CDs, Records, Pictures or Films you send us.

 

After you order, we authorize your credit card for the amount specified on the order page. As soon as we ship your media back to you, we'll charge your card for the correct balance, and bill you for any outstanding ballances beyond your quoted amount.

Do you have a minimum order quantity?

Yes, but only on CD stylizings. We do ask that you send us at least 100 CDs. If you do have a smaller quantity, please call us and we'd be happy to quote you a price.

What is your return policy?

Since we primarily provide you with a service, it's difficult to "return" the work we've done.

 

If any products supplied by ripstyles.com are found to be defective, you may return those items within 30 days in order for us to diagnose the problem and provide you with a replacement if deemed necessary. If you are not satisfied with the conversion process, please contact us in order to find a solution that works for both parties. Our goal is always 100% customer satisfaction.

How much does shipping cost?

Shipping is free with every CD stylizing.

 

A shipping fee is included in the form of our "Shipping Kit" with Record and Picture stylizings, due to the unusual shape and necessity of safety these items require.

 

If you'd prefer to ship something yourself, no problem. Give us a call and we'll be happy to set it up for you.

 

Frequently Asked Questions - Ripserver

 

What does the Ripserver do?

The Ripserver stores, networks, and converts your music all in one single unit. The Ripserver also provides shared folders for your video, audio and photo storage.

How Much Does It Cost?

Ripserver is available in 500GB for $849.00 USD ($949.00 CAD), or 1TB for $995.00 USD ($1095.00 CAD) and is shipping to retail customers in the US and Canada.

When will my Ripserver ship?

Due to high demand we do our best to ship to you in 7-10 days.

Where Can I Buy The Ripserver?

Ripserver is available online to buy now here www.ripstyles.com or from your local custom installer and media server manufacturer. For enquiries outside the United States and Canada, please contact us for details of your nearest dealer.

What is a NAS device?

NAS stands for a Network-Attached Storage (NAS) device. Once the Ripserver is plugged into a network connection it takes care of storage of up to 1TB of music files and integrates a fully automated ripping system.

What is RAID 1?

RAID 1 creates a mirror (exact) copy of your music on two storage drives. If either drive fails, the other continues to function as a single drive. This offers the user both reliability and storage capabilities in 500GB or 1TB configurations.

What is UPnP support?

Universal Plug and Play (UPnP) support enables network connectivity of your computers and intelligent devices to automatically connect with one another. The Ripserver supports Video UPnP streaming and includes Twonkymedia and Slimserver for media serving to any network connected audio device.

What does DNLA compliant mean?

DNLA stands for Digital Living Network Alliance. The Ripserver is DNLA compliant to be sure you can “easily acquire, store and access digital music from almost anywhere in the home.” http://www.dlna.org/industry/why_dlna/overview

How does the ripping (CD Conversion) work on the Ripserver?

Quality ripping is assured via Ripsure for secure rip modes in both FLAC and MP3, along with quality metadata including cover artwork for each CD. You simply place the CD in the drive and the Ripserver does the rest!

What type of computer is in the Ripserver?

The Ripserver runs a Linux operating system atop an Epia 1GHZ CPU, with 512MB of RAM, and boasts VGA, USB, and PS2 ports.

What type of set-up does the Ripserver require?

The embedded Linux operating platform ensures stability and requires minimal setup via a simple web browser interface. In other words, Ripserver is smart! Just use your favorite web browser (Firefox, Internet Explorer, Safari, etc.) to set it up in a few minutes!

Do I need a monitor or keyboard?

In use, no monitor or keyboard is required - simply insert a CD into the slot loading drive and the CD is converted within a few minutes, added to the media library and available on a network share, and then gently ejected.

Where do you ship?

Throughout the United States and Canada

Do I have space for all of my CD's on the Ripserver?

Audio files do take up a lot of space. No need to worry anymore! As a very rough guide 100 CD's will take up 10 GB (10,000 MB). Since the Ripserver stores up to1TB you could have more than 250,000 songs! And remember you can add more storage! The Ripserver supports connectivity with additional USB drives and is DNLA Compliant enabling these products to seamlessly interact.

How big is it?

Size: 9.1 X 9.1 X 7.5 in (23 x 23 x 19 CM)

What Colors does it come in?

Black or White

Can you load my existing CDs on my server before shipping it to me?

Absolutely! Please consider our bundles (CD ripping packages with purchase of the Ripserver) and have us take care of your collection so you can simply add to it as you purchase more music.

How do you move already converted content from a Mac/PC to the device?

It’s easy! Just plug it into your network, copy, and paste!

What type of warranty do you provide?

The Ripserver has a 30 day DOA replacement and 2 year manufacturer's warranty.

What's in the box?

The Ripserver, a power cable, an ethernet cable, and a user manual.

Does the Ripserver support wirelesss (Wi-Fi) connectivity?

Yep, the Ripserver has an optional wireless card. If you configure a Ripserver with Wi-Fi installed, you'll have to plug it in to your network for setup, and then stay wireless after that!

I like peace and quiet! Is the Ripserver noisy?

Shhh! Hear that? No? Great! The Ripserver is completely fanless, so you will only ever hear a CD being converted!

What connections are on the back?

USB x 2 , DSUB, RJ45 , audio, serial and PS2

How do I update my Ripserver's software?

With the web browser interface, you can check for updates and download them automatically, just like on your Mac or PC.

I like to be geeky on weekends...what Linux kernel does the Ripserver run?

Ripserver runs Red Hat - it's open under GPL and can be modified however you want if you are so inclined...

Help Documents

 

"How-To Guide"

Explains how to load your computer, sync an iPod, and rip new CDs.

PDF | Word

 

I need help!!!!

No worries, we're here for you. If your question isn't answered on this page, just shoot us an email or use our contact form. If you're trying to order and stuck, call us at 1.866.391.8447.